The Ministry of Municipality in Doha has launched an innovative digital platform, the Oun App, offering 38 distinct veterinary, quarantine, and agricultural services. This move allows residents and businesses to conveniently submit requests electronically, eliminating the necessity for in-person interactions.
Comprehensive Range of Services
The Oun App provides a diverse array of services, encompassing live animals, pets, camels, horses, falcons, and various animal products. Users can obtain essential items such as veterinary medicines, laboratory materials, and agricultural consignments, enhancing accessibility for pet owners, farmers, and traders of animal-related goods. Whether you need to import animals, secure veterinary health certificates for exports, or register a company for veterinary quarantine services, the app simplifies the entire process.
Efficient Application Process
The Ministry aims to create a more efficient application process through this digital service. By allowing users to submit applications and track their status via their mobile devices, the Oun App reduces their dependence on traditional service centers. This ensures that individuals can complete their transactions swiftly, ultimately saving time and improving user satisfaction.
Among the features available are import permits for animal products, including ornamental fish, wild birds, and racing camels. The app also facilitates permits for the re-entry of pets and the importation of breeding camels, controlled veterinary medicines, laboratory materials, and even veterinary cosmetic products.
Export Services and Quarantine Functions
For those looking to engage in exports, the app provides various options, including obtaining veterinary health certificates for a broad spectrum of products such as live animals, cats, dogs, and feed supplements. The quarantine services available on the platform cover critical tasks like the inspection of import permits at border ports and the renewal or cancellation of existing permits. Users can consequently manage and update their registration for veterinary quarantine services, contributing to enhanced compliance and regulatory practices.
Additionally, the agricultural sector benefits from functionalities that allow for the submission of requests for the export or re-export of agricultural consignments while also facilitating inspection requests. This interconnectivity aims to bolster agricultural trade compliance and efficiency.
Accessing and Using the Oun App
To take advantage of these services, users must download the Oun App and authenticate their identity using their Qatari ID and mobile number. After receiving a one-time password, they can select the required service, input the necessary information, and upload any required supporting documents before submitting their requests. Once submitted, they can conveniently track their applications’ statuses directly through the app.
For those needing assistance, the Ministry provides support through official communication channels under @albaladiya or by calling 184.
The launch of the Oun App represents a significant advancement in the Ministry’s commitment to enhancing the efficiency of municipal, veterinary, and agricultural services. By expanding digital service offerings, they aim to streamline processes, making them more user-friendly and accessible to the public while fostering a more robust agricultural and veterinary framework in Qatar.